Terms & Conditions/Return & Refund Policy
Terms and Conditions
Welcome to our webshop, Ginger Bali. These Terms and Conditions govern your use of our website and the purchase of products from it. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before placing an order.
General
a. By using our website, you agree to comply with all applicable laws and regulations.
b. We reserve the right to refuse service to anyone for any reason at any time.
c. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
Products
a. We make every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.
b. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.
c. We reserve the right to discontinue any product at any time.
d. All products are subject to availability. We reserve the right to limit the quantity of products we offer.
Orders
a. All orders are subject to acceptance and availability.
b. By placing an order, you warrant that you are at least 18 years old and legally capable of entering into binding contracts.
c. Once you place an order, you will receive an email confirmation acknowledging receipt of your order. This email is only an acknowledgment and does not constitute acceptance of your order.
d. We reserve the right to refuse any order you place with us.
Payment
a. Payment for all orders must be made at the time of purchase.
b. We accept payment through various secure payment gateways. All payment information provided is encrypted and secure.
c. Prices for our products are subject to change without notice.
Shipping
a. Shipping costs are calculated and displayed at the time of checkout.
b. Once your order has been sent, we will provide you with tracking information through email,if available.
c. We are not responsible for any customs and import duties that may be applied to international orders.
Shipping Insurance Notice
Please be aware that our standard shipments are not insured. If you would like to add insurance to your order, it will incur an additional fee. To arrange for insured shipping, please contact us at gingerbag61@gmail.com prior to making your purchase.
Returns and Exchanges
a. We accept returns and exchanges (only if necessary) within 3 days after receiving the item.
b. Returned items must be in their original condition, unused, and with all tags attached.
c. Customers are responsible for return shipping costs unless the return is due to our error.
d. Proof of purchase, such as a receipt or order confirmation, is required.
Refunds
a. Once we receive and inspect your returned bag, we will notify you of the approval or rejection of your refund.
b. Approved refunds will be processed within 7-10 business days and automatically applied to your original method of payment.
Non-Refundable Items
Sale items and gift cards are non-refundable.
Privacy Policy
a. We respect your privacy and are committed to protecting your personal information.
Intellectual Property
a. All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of our company and is protected by copyright laws.
Governing Law
a. These Terms and Conditions shall be governed by and construed in accordance with the laws of Indonesia.
Contact Information
a. If you have any questions about these Terms and Conditions, please contact us at gingerbag61@gmail.com.
By using our website and purchasing products from us, you agree to be bound by these Terms and Conditions. We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes constitutes acceptance of those change.